Main
About Me
I am an independent analyst/consultant focused
on the IP communications
sector, and am based in Toronto, Ontario. My company
is J Arnold &
Associates, and I’m the Principal. The practice was launched
in March 2005, and
I provide a variety of research, marketing and consulting services to
several
communities serving the IP communications sector.
The
primary
focus of my practice is on IP communications and disruptive
technologies, such
as VoIP, mobile broadband, IPTV, telepresence, unified communications,
peer-to-peer, social media and Web 2.0. My client base covers the full
industry
gamut, including startups, mid-market vendors, incumbent vendors, all
types of
service providers, the financial community and PR/marketing firms.
In March
2008,
along with fellow consultant Marc Robins - we launched IP Communications
Insights. This
industry portal hosts both our blogs, and provides a broader voice for
independent analysts.
Prior to becoming an independent analyst, I was
the VoIP Program Leader
at industry analyst firm Frost & Sullivan
for 4 years, so I’ve had a
good run in this space since its coming of age.
Before Frost, I had another
life as an independent marketing research consultant, specializing in
business-to-business (B2B) marketing research. That practice was called
Research Solutions, which I operated for 15 years. So, I
